Privacy Policy

Effective date: September 25, 2026. This Privacy Policy explains how BTPool may collect, use, disclose, and protect information when you visit its website or use its dashboard and related mining services.

1. Information We May Collect

• Account and contact details: such as username, email address, and information you submit when contacting support or creating an account.
• Mining and dashboard data: worker names or identifiers, reported hashrate, share statistics, connection status, pool account identifiers, and related operational logs.
• Payout information: a cryptocurrency wallet address or transaction reference if you use a payout feature. Never provide private keys or seed phrases.
• Technical information: IP address, browser and device type, operating system, approximate region derived from IP, access times, diagnostic logs, and cookie or similar identifiers.
• Support communications: information included in messages, support requests, or feedback you send us.

2. How We Use Information

Information may be used to operate and maintain the dashboard, display mining and worker statistics, administer accounts, respond to support requests, secure the Services, detect abuse or fraud, troubleshoot errors, improve performance, communicate service notices, and comply with legal obligations.

3. Cookies and Similar Technologies

The website may use essential cookies or local storage to maintain sessions, remember preferences, and protect account access. If analytics or optional cookies are used, the operator should disclose the specific providers and obtain consent where required by applicable law. You can manage cookies through your browser settings, though disabling essential technologies may affect functionality.

4. When Information May Be Shared

We may share limited information with service providers that host, secure, analyze, or support the Services; with pool or infrastructure partners where needed to deliver a feature you use; when you direct us to do so; or when disclosure is reasonably necessary to comply with law, respond to lawful requests, protect users, investigate abuse, or protect rights and safety. Service providers should be bound by appropriate confidentiality and data-protection obligations.

5. Retention and Security

Information is retained only for as long as reasonably needed for the purposes described in this Policy, including account operation, security, dispute handling, and legal or accounting requirements. We use reasonable technical and organizational safeguards, but no website, transmission, or storage system can be guaranteed completely secure.

6. International Processing

Depending on the hosting and service providers used, information may be processed in countries other than your own. Where required, appropriate safeguards should be applied to international transfers in accordance with applicable data-protection law.

7. Your Choices and Rights

Depending on your location, you may have rights to request access to, correction of, deletion of, or a copy of personal information, or to object to or restrict certain processing. Requests may be subject to identity verification and legal exceptions. Contact BTPool through its official support channel to make a privacy request.

8. Children’s Privacy

The Services are not intended for children who are not legally permitted to enter into the relevant service agreement. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information, contact us through the official support channel.

9. Third-Party Websites

The Services may link to third-party websites or tools. Their privacy practices are governed by their own policies, and BTPool is not responsible for third-party content or practices. Review those policies before providing information.

10. Changes and Contact

We may update this Policy from time to time and will post the updated version with a revised effective date. For privacy questions or requests, use the official BTPool support/contact channel. Before launch, the operator should add its legal business name, privacy contact email, and any jurisdiction-specific disclosures required by law.